Western Rooter & Plumbing

Art did an amazing job, front to back. I am SO grateful to him for figuring out our issue from the getgo, which wasn't easy. We hired two other companies to come try and figure out why our hot water kept going cold occasionally. They both assured us that it had to be the mixing valve or cartridge failure. I spent SO much unnecessary (wasted) time changing them out, doing some plumbing on my own.. it was all a waste.. because I didn't call Western Rooter first. The other guys kept saying our water heater checked out. All these tests, no problem. Finally we called Western Rooter as a last resort because my friend highly recommended them, and Thank God we did! Because they finally solved it! They said it's the water heater, and I was like, "are you sure?? The other guys tested it and both said it's fine!" apparently not all tests are equal or the other guys were just not as smart as Art at Western Rooter. I was astonished.. but this is the difference between true, I mean TRUE professionals, and somehow these hacks that get by somehow. Thank you for being available to me! You truly saved the day and allowed us to have nice hot showers again without worrying about them going cold. Highly recommend! PS, CJ was our billing guy, and was great to work with as well!

⭐️⭐️⭐️⭐️⭐️ Outstanding Service – Ask for James! Western Rooter is an absolutely phenomenal plumbing company. They came out to fix a clogged sink, and the entire experience exceeded my expectations from start to finish. James was the technician who handled the job, and I honestly couldn’t have asked for better service. He wasn’t just highly professional and clearly an expert in his field—he was also personable, respectful, and incredibly easy to work with. He took the time to explain what was going on, worked efficiently, and made sure everything was fully resolved before leaving. Because of this experience, Western Rooter will be the only plumbing company I call going forward. And when I do, I’ll be requesting James specifically. It’s rare to find both a company and a technician operating at this level of quality and care. I couldn’t speak more highly of Western Rooter or James. Truly exceptional service across the board. Highly recommended.

We have been using Western Rooter & Plumbing for our condominium complex. We had a kitchen drain clog this morning so I called Western. Joan at the office was very courteous and helpful. Albert came out a couple of hours later. He couldn't be more professional and courteous. He fixed the drain in no time and was very clean and organized. He is excellent! I highly recommend Western and Albert.