HVAC
HVAC 100% Service Guarantee for Southern New Hampshire
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Serves within 30 minutes drive from Amherst
Skywalker HVAC has been incredible to work with. I can’t thank Ryan, Jace, Owen, and of course Debbie enough for everything they’ve done for us. This is the second time we’ve used them previously, they installed a minisplit in our basement, and after getting several quotes, they were by far the most affordable and the easiest company to work with. Most recently, our furnace broke during a snowstorm on one of the coldest weeks we’ve had this fall. They came out right away to help. When the issue came down to one of two possible causes, they were completely honest with us and made it right. During that time, they even hand-delivered portable heaters to keep us warm until everything was fixed. Their pricing is reasonable, their team is caring, and Ryan’s honesty and compassion truly set this company apart. I’m so grateful for their kindness, professionalism, and integrity. I highly recommend Skywalker HVAC to anyone needing reliable, trustworthy service.
Ryan, Tom and crew did an amazing job installing a new mini split heat system, a heat pump water heater and an ERV on one of my job sites. They also took great care to properly seal all penetrations which was particularly important to me as I am a passive house certified builder and it can be difficult to find HVAC installers who understand the importance of proper air sealing. I will definitely use them again.
Skywalker installed a whole-house mini split heat pump system (2 condensers, 8 indoor units) for us this spring. I had 7 quotes for the same project and the pricing spread between different contractors was almost $40K (the difference between most and least expensive). Ryan (from Skywalker) came out as one of my last quotes - in the lower middle end of that range. Immediately, I had a feeling he'd be doing the job. First off, he (and the whole team) are friendly, easy to talk with, interested in solving problems, and seem to really enjoy the challenge of these jobs. He listened to different options that I had picked up with other quotes and was very honest with me as to what he recommended. He worked to switch around some of the mini split configuration later on in the quote process and it worked out so well. Secondly, he carefully measured out the house, did a heat load calculation, and SENT IT TO ME (no one else had done this and sent it). Beware of people who just come in and eyeball everything. His work meant that the total capacity of the system he recommended was actually quite a bit lower than some other contractors who did not do this measurement - one contractor recommended a system 1.5T larger. Third, they were super flexible with timing and installation. The actual installation process took 2 extra days due mostly to extra difficulty in our home but the team was unfazed. They were meticulous with running the linesets (slim-ducting) outside and worked to match the angles on our home (like following the roofline) and reviewed it all with me every time a change may be needed. Another HVAC contractor installing mini splits down the street saw ours as Skywalker was working on it and admitted to my neighbor that it was really well done. The condensers were attractively installed with consideration for appearance and on nice bases (pictured). The Skywalker crew is small but they were amazing and I wish I could have them back to do other projects for me. I think it's key that the person who comes and quotes for you (Ryan in our case) is really smart about this stuff, an owner of the company, and on the installation team. The only subcontractor was the electrician who did a great job. They were respectful of the house, kept things very clean, were excellent with my dog. I asked Ryan to take extra precautions drilling a hole in our kitchen to avoid debris and he went above and beyond covering things to protect our kitchen area - it was incredible. The office worked with us to get our Massave rebate successfully. We had one question about the operation of one of the units and Ryan was back here to take a peek within a day or two and everything is working great. Can't say enough about this team!