Shly Deck & Fence

Shyly Deck replaced our deck recently, they did an excellent job. From the initial contact to the end of the project the company did a super job of keeping us informed in all aspects of the project. In spite of the challenging weather conditions we were impressed by the work crew’s attention to detail and craftsmanship. They were polite, cleaned up after they were done, and cared about fulfilling our wishes. We would highly recommend this company.

We contacted Shly Deck & Fence after seeing work in our neighborhood, but the sales process was extremely unprofessional. The salesperson’s initial quote for our fence was $5,878.It was full of errors — it listed the project as a deck instead of a fence, showed conflicting permit fees (one place said $250 the other said $500 for the exact same permit), it included unexplained hard dig charges of up to $75 per hole with no explanation of how they determined when these fees were assessed. . We asked for a corrected quote and for answers in writing to our questions about the dig fees. Instead of providing the quote he repeatedly pressured us to sign a legally binding contract we knew contained errors. This was putting us in a position to be stuck with a much larger bill than quoted. When I pushed back and asked for a revised contract he stated the company would pass on the project. Baffled by how we were treated and the fact that a salesman had the ability to pass on a project , I decided to contact the General Manager. The GM was very professional and provided a corrected quote of $7,494. Shortly after, the same original salesperson sent another quote for nearly 11,000. Three drastically different quotes, pressure tactics, and poor communication made us lose confidence and walk away. This is a huge investment for us and asking for quotes to be done correctly and with fine print explained before signing should not have been an issue.

We are beyond grateful for the outstanding ramp installation completed at our church by Robert, James, and Art from Shly Deck Company. From start to finish, the team demonstrated professionalism, skill, and genuine care for our community’s needs. ⭐ Quality Craftsmanship: The ramp is sturdy, safe, and beautifully built, blending seamlessly with our church’s exterior. ⭐ Team Excellence: Robert, James, and Art worked efficiently and respectfully, keeping the area clean and ensuring minimal disruption during the project. ⭐ Community Impact: This ramp has already made a tremendous difference, providing easier access for our congregation and visitors. We highly recommend Shly Deck Company to anyone seeking reliable, high-quality work. Their dedication and attention to detail truly shine through, and we couldn’t be happier with the results.