Sharp Plumbing & Heating

HIGHLY RECOMMEND Sharp Plumbing. Breno, Gabriel, Gui, Nick, and Eric were fantastic. This is what they do. Plumbing. So they know it and have mastered it. They are as professional as they come. From my first call, I was so overly impressed with not only getting a live person, but having him get someone out to me same day when I had no hot water. They call you and text when you they are about to come your way. You get a text with a pic and name of who's coming so you feel safe. And then once they do the diagnosis, they have you do a quick conference call with their service managers so they can thoroughly explain what the issues are and offer multiple options for remedies. I have never had a company do this. I was very pleased. It turns out Navien tankless water heater was toast. Would have cost 1/2 the cost of a new one to fix and there's no guarantee other parts of it wouldn't fail going forward. So they walked me through my options and suggested a Rinnai tankless water heater. Superior brand. Very few issues. Easier to maintain. And they professionally install them and offer years of service and maintenance with the purchase. I haven't been this impressed with a "home repair" place before. These guys are just top notch and set the bar for what I'd love to see from any company that has to come into my home to work on something small or major. Highly recommend them, their professionalism, their communication, their work, and their unmatched commitment to the customer.

Leo arrived on time, explained in detail what he was here to do and executed his job very professionally. He was available to answer questions and very polite. Will use Sharp again.

Let me just start by saying God knew exactly what He was doing by sending Sharp Plumbing and Remodeling technician. I called and needed urgent service due to a water heater leak & water went through the walls and carpet. Gui was finishing up work in Worcester and in less than an hour he was at our house. Gui was very professional, very knowledgable and very patient and walked us through all the steps of what the process pertains. He gave an advice on starting a claim and reaching out to a restoration company to avoid risks that come with water damage. He later got the service manager (Nick) on the phone who was very patient as well, understanding and a man full of compassion. Truly, God uses people as a blessing in our lives and Nick, Gui and Breno were definitely a blessing to our family. Breno and Gui did an amazing job, amazing guys and Sharp Plumbing and Remodeling were very well represented. It was a lot of work but they were very efficient and their prices are reasonable. This company paid forward in a way that our family and I were deeply grateful. May God bless the work of your hands and thanks for saving us more damage by showing up promptly and doing an amazing job.