Prudential Heating & Air Conditioning

I didn’t think I would be able to replace my 41 yr old furnace due to space constraints, but Derrick L., Austin M., and Gentry G. made it happen. I could not have asked for a more professional, creative thinking and knowledgeable team. Thank you for my new HVAC system! Great job all around.

I had a gentleman named RC Rogers come to my home on February 24th 2026. Very polite young man. Well mannered and knew exactly what he was looking for when I told him what was going on with the furnace. He made it very easy and not very complicated to understand. For every question that I asked him he had an answer for it. I had done my research before he got there and he matched all the answers that I researched. He was very responsive and considered my feelings and opinions when I was speaking with him. He had been in the field before and now a sales rep, so he knew exactly what he was doing. It was very nice to meet him and know that somebody actually cared!

We added a maintenance plan to our HVAC unit with prudential last year and have been super pleased with their service and their ability to be here in a reasonable amount of time when we call them. They were here for our regular fall check up today and did a full service on both our units. Our technicians Trevor and Dale could not have been more professional, courteous, informative and friendly. They helped me troubleshoot a noise issue that I think is coming from our ductwork, installed an air purifier system to our unit and made sure everything was running well with both our heating and ac units before the fall. All of their technicians and staff have always been friendly but Trevor and Dale were exceptional.