Proper Plumbing | Emergency Plumber, Sewer Line Repair, Tankless Water Heater Repair & Installation in Ramona, CA

We live in a historic home, so plumbing needs are rarely simple or inexpensive. After seeing the great reviews for Proper Plumbing, we decided to give them a try, and I’m so glad we did. From my first conversation with Crystal to my last, the customer service was outstanding. She helped me schedule a time that worked with my busy schedule and even offered to call if a sooner appointment became available, which she did! Our technicians, Scott and Caleb, were punctual, friendly, and efficient. They quickly assessed the need, secured the necessary parts, and completed the repair promptly and professionally without any problems. The next day, Crystal followed up to ensure everything was working smoothly and that we were completely satisfied. It’s rare to find a company that delivers this level of professionalism and care from start to finish. I highly recommend Proper Plumbing to anyone looking for reliable, high-quality service.

I called Proper Plumbing when I was having problems with my septic system. Scott came out gave me an assessment of the septic situation and he recommended that we have a new leach field installed with the newest technology. He also suggested we replace the old cast iron pipes from the house and install a clean out. Scott and his crew scheduled the job and kept me informed and updated with texting me pictures and updates as the job moved forward. The outstanding job and customer service was done in a timely manner and we were very pleased with the results. I would highly recommend Proper Plumbing for any of your plumbing needs. Thanks Scott for all you do.

Scott and Andrew installed a new water softener and tankless heater for me. I am very happy with the quality. The pipework is beautiful. My wife and I love the soft water. Definitely will call proper plumbing again on my next project.