Preferred Plumbing & Heating

The response time was quick and I was initially impressed when they answered the call and arrived in about 10 minutes to repair a domestic hot water tank leaking pipe. I had already secured the valve to stop the water flow and the tank is easily accessible. The repair was quite simple; solder a new fitting and replace/plug in a 24volt thermostat. All in all about a 10-15 minute job-max. I also had to provide a bucket and sponge for the tech as evidently he did not have one or just did not want to go to the van to get it. I did expect about a 200 bill just for the fast response and new thermostat. What I did not expect was an exorbitant amount of labor charge. I guess they have a 1 hour minimum policy of about 136 dollars, so my bill for this quick, simple fix was 288 dollars. Evidently they start their clock when the driver heads your way. This easy 10 minute job cost 136 bucks in labor so you do the math. So you may get your problem solved, but for sure; be prepared to pay. And pay big.

They are awesome! They took care of our new water system out in Nikiski. Completely took out the old and made it look so much cleaner with the new install. Our water is great now and we have actual pressure. Which we havent had since we moved in last may.

My York heating system was on the fritz and no other business had the part I needed in stock not did they offer to order the part. Preffered Plumbing and Heating came to the rescue! They got me the correct part in 2 short days. I appreciate the friendly staff and prompt service. I highly recommend them.