Precision Air & Plumbing

Chris Moody from Precision Air & Plumbing did a fantastic job servicing my AC today. He was very professional, knowledgeable, and took the time to clearly explain what my system needed to run more efficiently. He installed a soft start to help reduce the strain on my unit, which I really appreciated — you can tell he’s focused on long-term performance, not just a quick service. He walked me through everything in a way that was easy to understand and made sure I felt confident about how my system is running. Great experience and great customer service. I highly recommend Chris and Precision Air & Plumbing!

I have been a loyal customer of precision for many years. we were talked in to the vent cleaning service and I'm sad to say the amount of dust, drywall and paint that was knocked off in and around our vents will cause me hours of cleaning and repainting. they also left their taeps up in some places. these are just a few photos

install went well. we asked to reroute the condensation line from running across the roof into a vent. we were told...no problem.👌 the cleanup was was not what we expected. the unit...duct work and insulation were piled onto the street. we live on a fairly severe curve and when it started to get dark...we were worried that someone might run into the mess. we called just before 5:00 and felt better after being told cleanup was running late...but when it got dark we moved a car in front of the pile. a little after 7:30 a young man showed up. never came to the house to say he was here or that he was done. final cleanup consisted of using a leaf blower to blow the insulation across the street into the neighbors yard. i spent my saturday morning sweeping up sheet metal screws... insulation and drywall plaster. left us thinking that paying a premium for the Precision Air brand was a let down. i did send an email on saturday and talked to our sales tech...no response. UPDATE: Email & phone call were never responded to...but posting a less than desirable review prompted Precision to give us a call. Bethany spent 45 minutes with us going over the specifics of our complaint. It turns out that the cleanup crew is a third party...not Precision employees. Precision has little control on what time the cleanup crew will arrive and at what level they preform at. Using our anecdotal experience...Bethany was going to reach out to their sub contractor and point out the deficiency. Going forward we believe that Precision will preform to the high bar they have set..hence the new 4 star rating