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Serves within 30 minutes drive from Lewes
Called with a concern regarding my heating system and the young lady who answered was very kind and listened to me completely before referring my call to Josh. I left a message and my call was returned within the hour. After listening to my concerns, he first reassured me that I had nothing to worry about. He suggested that I might consider a servicing and explained the service. I agreed and he set up a service date and time right then, one being the most convenient for me. I was given a 2 hour time frame in which I could expect the technician. Early in the time frame I received a call from Scott, saying he was only 10 minutes away. Scott and Ronald arrived, and I was greeted by 2 of the most polite service people I've ever encountered! They were very thorough in explaining everything to me and gave me tips for being able to take care of some things for myself. Such great service and went way beyond what I expected this service to be. Great job Poore's Propane!! you've got a fantastic crew working for your company. Keep up the great work and you'll always have me as a customer! Thank You!
Poore's went out of their way to get gas to the house on Friday even though they were booked until Monday. The technician came out on Friday and within 5 minutes had our gas back and running. Having a 93 yo without heat was very stressful, but Poore's made it happen and the staff in the office as well as the technician were all very professionally and kind. Thank you again!!
Already used poores propane for my residence and decided to get the heater in my garage hooked up. Carolee Was great to deal with and do exactly what I needed it and scheduled me for the next available appointment. She sent out an employee to check and verify the location for the job and new tank so everything would be good to go the day of delivery and hook up. Raise the install tech was on time very nice and a pleasure to have him on the job. I couldn’t say enough about how pleased I was with the process and professional service I received. THANKS, CAROLEE THANKS, RAY