General Handyman Services
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Serves within 30 minutes drive from Bangor
At about a year and a half I figured it was time to leave a review. For doing a bathroom and floors we were quoted 25,000, then told we have to buy materials overall bringing it up to almost 50,000. Shay never once called us to ask us anything or to talk about progress. The only calls we ever got were asking for payment, payment, payment, and lastly one more for... you guessed it, payment. Tiles installed in the bathroom are all coming apart and floors around the house all have sizable gaps that can be fixed temporarily by pushing the planks together. But the bathroom is literally popping off tiles now. If I would of known we NEVER would of used their services at this absurd cost.
I cannot give a more scathing review to this company. It would be in the negative. How I wish I had listened to some of the negative reviews listed. Instead Shay convinced me that they were simply a few difficult customers, just as all companies have. If you are reading this, please do not hire this company! They will lie to you, cost you thousands and leave you in worse shape. We contracted with him do do a large drywall job. I was out of state having treatment for cancer and in a very vulnerable position. Shay lied to me repeatedly about the work that was getting done, sent me pictures of a small area that had been completed to give me the impression that the job was being completed. He harassed me for payment and assured me that the job was complete. When we arrived, half the drywall was not even hung, the mud job looked like my 8 year old could have done it and there were MJ roaches everywhere. My daughter cried. It was so disheartening. I called Shay to try to work out completion of the work, or a refund. He told me to take him to court. Because of my cancer treatment, this was not possible. Please do not make the same mistake I did. He can not be trusted. We lost 10K to him, and ended up with double work to complete the job ourselves. You may notice 3 of the 5 star reviews are his "Shay Kant", the others are probably friends or family. The 1 star reviews are the true story. People just don't go out of their way to give a bad review unless they were really taken advantage of. I tried going to the company address listed, its just a shared computer access work space, not a legitimate company. Complete scammer. He is good at convincing you he is a professional company, but will lie to you without remorse. Don't take the bait. Below are pictures of the trash they left in the front yard, the unfinished work and poor quality.
UPDATE: I AM SATISFIED WITH THE REFUND THAT I RECEIVED. I CAN HONESTLY SAY THAT, AT MINIMUM, THEY STAND BEHIND THEIR WORK. I HAVE UPPED MY RATING FROM ONE STAR TO TWO FOR THE SATISFACTORY OUTCOME. I was solicited by Patriot General Contractors, Inc. - a man named Shay came to our door offering professional painting contractor service. We happened to have been in need of a paint job. He proposed $2,800 for one room justifying the price as we were having the ceiling, walls and trim painted and changing it from a dark color to light would require several coats. I thought the price was high, but figured it would take some time to get the job done and we were hesitant to paint the ceiling on our own. Long story short - it was not in any way professional-they damaged my hallway bringing a step ladder in, they used regular masking tape to prep the walls causing paint bleeding onto my floors and awful lines, (note these pictures were taken after I began prepping the room to repair it myself with painter’s tape), and only applied one coat of paint. I called the owner and let him know that I was unsatisfied with the outcome: we could see the pink paint through the light blue. He argued with me at first saying they put several coats up (they prepped, painted and left after five hours), then said he’d send a guy over in the morning to touch things up. I told him it needed more than a touch up, it definitely needed a second coat, he insisted a touch up job would be done. The pictures below are after they “fixed” it. The man who came asked me repeatedly to do their clean up job and despite me pointing out all the problems, he claimed he couldn’t see what I was talking about. After he left, I asked for a partial refund of $2,000. To be fair, the ceiling wasn’t as awful as the rest - it only took me an half an hour to fix their mistakes on the ceiling. I sent the owner about a dozen pictures of the walls after the “fix” where you can clearly see the pink paint right through the one coat of paint and all the errors below. They offered me $250 back and I said that was too low. They didn’t respond to me again. They worked a total of 8 hours - 5 hours day 1 and 3 hours of “touch up” - this is not worth $350 an hour! It took me about 14 hours and two more coats of paint to fix the room. Additionally they never painted the trim. Day 1 I had to specify that I wanted nail gun holes covered. After I left the room and walked outside, I heard one of the painters swearing from the open wondow, dropping f bombs saying he “already f-ing painted it. Wish I f-ing knew she wanted the damn holes covered ahead of time!” My hope is this post prevents you from the financial loss and headaches they’ve caused me. If there were zero stars, that would be my rating!