Pacific Repair Services, LLC - Electrical services in Honolulu

Electrical

Pacific Repair Services, LLC

SERVICE WITH THE SPIRIT OF ALOHA

4.5 (76)

Our Story

Pacific Repair Services, LLC is a locally owned appliance repair company serving Oahu. Their team of knowledgeable technicians strives to provide outstanding service to all customers.

Our Specialties

Full Service Warranty workNon-Warranty workSealed System CertifiedExtended Warranty ProgramsMaintenance Programs

Services

What we bring to every project

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Service Area

Based in Honolulu, HI

Serves within 30 minutes drive from Honolulu

Client Reviews

4.5 from 76 reviews on Google

I had an outstanding experience with Pacific Repair Services regarding warranty repair work on our Jenn Air downdraft range. Joyce, the representative I spoke with on the phone, was particularly helpful in coordinating the repair and even provided a referral for additional appliance work we needed. The repair technicians, Jon and Shayn, were exceptional. They quickly diagnosed the problem, ordered the correct parts, and offered precise recommendations to ensure our range wouldn’t encounter the same issue again. Additionally, PRS called ahead to confirm our home appointments, further demonstrating their professionalism. Everyone I interacted with was competent and pleasant, making the entire process smooth and stress-free. I am very happy to give this business a 5-star rating.

J H 5 months ago

I’m evaluating for all services (3-4 appointments including today) in the past. Finally, I summarized my experience with this company to share. Two stars are deserved for the company. Why? 1. Seriously bad Communication a. There was no phone call or text prior to a service tech coming. When the service tech came, he told me he sent a text to my phone. I showed him my messages on my phone. No text received. b. Three days before the appointment, I sent my message asking if there was any preparation such as clearing out spaces needed. No response at all. c. Even when I called and left my message on the appointment date, no response came in. Does the company seriously care about the customer service relationship?

Hideko Tanaka 2 months ago

We wanted to extend our sincere appreciation to John for coming out yesterday to fix our washer. He was very cordial and friendly. He also was very focused on installing the parts. He was thorough in testing to make sure that the washer was working properly before he left. John’s caring attitude positively reflects the reputation of your company. We are very happy and satisfied with his workmanship. He also shared with us some tips on using the machine as well as preventative maintenance options. Please extend our Mahalo to John for a job well done.

Lloyd Shibata 6 months ago

Common Questions

Pacific Repair Services services all of Oahu, including Honolulu and surrounding areas, providing comprehensive appliance repair solutions to residential and commercial customers. Our locally owned team ensures prompt response times across the island with the spirit of Aloha. Contact us at 808-824-3643 to schedule service in your location.
We offer full service warranty and non-warranty repairs for residential appliances, including sealed system repairs as a certified provider. Our knowledgeable technicians address issues like refrigeration failures, heating element malfunctions, and electrical component diagnostics. We prioritize outstanding service to restore your appliances efficiently.
Yes, Pacific Repair Services is sealed system certified, specializing in complex repairs involving refrigeration components such as compressors, evaporators, and condensers. This certification ensures we handle warranty and non-warranty work with precision to prevent leaks and maintain optimal performance. Homeowners in Honolulu can rely on our expertise for reliable, long-lasting results.
For commercial clients and property managers, we provide extended warranty and maintenance programs tailored to high-use appliances in multi-unit properties. Our services include preventive maintenance to reduce downtime and emergency repairs for equipment like commercial refrigerators and washers. As an authorized service center, we ensure compliance with industry standards across Oahu.
Our maintenance program offers proactive servicing to extend appliance lifespan, including interior cleaning to remove excess lint and foreign objects that pose hazards. It covers eligible residential appliances under plans like Asurion Appliance+, focusing on tune-ups and inspections without exterior polishing. Enroll to avoid costly breakdowns and maintain efficiency in your Honolulu home.
We operate Monday through Friday from 8:00am to 4:00pm, providing same-day scheduling when possible for urgent appliance repairs. We are closed on Saturdays and Sundays to allow our technicians to recharge and deliver quality service during business hours. Reach us at [email protected] for after-hours inquiries or emergencies.
Yes, as an authorized provider for the Asurion Appliance+ program, we protect eligible appliances with one simple plan covering repairs and maintenance. This includes full service for residential units, reducing out-of-pocket costs for issues like motor failures or control board malfunctions. Oahu residents can learn more and enroll through our website to safeguard their home appliances.

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Honolulu, HI

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