Missouri Furnace & Air Conditioning

James was a very nice technician but did not clean to the standards of what Missouri furnace has. Technician made me clean the filters, he did not clean the dirt and debris around the coil. He did check and make sure everything was working and the temperature was blowing how it needs but to say he cleaned is not true. Paid $100 for him to check and and test stuff and give a quote that we did in fact ask for but felt we paid for a quote as well as him checking the wires and temping the vents etc. Lady over the phone said they can come back out but I don’t want them touching anything if they don’t clean stuff and just say oh well we did do what was supposed to of been done per company policy. Thanks Missouri furnace. 1 star for me.

From the initial phone call with the secretary.. To the actual visit and work on my furnace by James.. the service I received today was as “top notch” as it has been since first receiving service from the Mo. Furnace team in the early 1980’s. James is always on schedule for the appointment. He has a polite and professional manner in talking to you and explaining the work to be done. He speaks to you on a level that is understandable for the job recommended. I would recommend him to friends.

Aaron M provided outstanding service when my heat went out last week. He contacted me shortly after I called for emergency service and arrived within an hour of my request. Aaron is not only professional, he is also personable. He quickly diagnosed the issue and replaced my thermostat on the spot. My pipes would have burst that night without his help.