Minnesota Plumbing and Heating

Great experience with getting our furnace fixed. They were very responsive when scheduling an appointment. I used their online appointment tool and received a call within minutes to confirm an available time slot. When the technician was on his way the next day, I received a text (and email) including his name and picture. He greeted me and was very upfront and honest about the inspection and repair process. He quickly identified the issue and came up with an estimate to fix the problem at hand as well as few estimates including other optional service and replacement options for other components as well. He was very clear about which component was the root cause and needed fixing and which other components were aging and could use replacement as well but were optional. I opted for just replacing the broken component and was not met with a poor attitude or pushy sales tactics about my choice. The repair was done shortly after reviewing the estimate and our furnace was back in action. One other thing I really liked was their entire estimate and billing process is done electronically on a tablet. After paying I immediately received an email with a copy of my invoice and the original estimates. Very polite and straight forward process overall, would definitely call them again.

I had them put in a new AC, a new furnace, and a new water heater in my home in Eden Prairie. MN Plumbing and Heating technicians are professional and reliable. Their services are top-notch and they perform quality work. I am very happy on that front. That said, their prices seem higher than competitors and higher than my comparative analyses done via google. I had second thought after scheduling my installation appointment and wanted to do additional research to make sure I don't overpay and feel comfortable with my purchase. They did the best to be accommodating and I appreciate the customer service and professionalism. They were responsive and helpful. I would suggest doing your research thoroughly before you make an expensive decision like this one so you could feel good about your purchase. Bottom line, I am happy with this company and would use them again for other services.

I had a great experience working with MN Plumbing and Heating. I first had them out to fix some plumbing issues on two of my sinks---switching from flexible piping to regular piping. The plumber was on time and taught me tips and tricks throughout the process. Later in the week I had my furnace inspected and an estimate given on a new furnace. Scheduling was easy, the guys were prompt, and the installation went smoothly. No complaints! Would definitely use them again.