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Serves within 30 minutes drive from Portland
The staff here are always attentive and helpful. I stopped by looking for a product to remove dust from my computer keyboard, and an employee immediately helped me find it and walked me to the correct aisle. At checkout, another staff member gave me useful tips on how to use it safely. Overall, a great experience with friendly and knowledgeable service.
UPDATE: Rick, the president, wrote that nice response to my initial review and ended up honoring my return. Faith restored! Thanks Rick. I bought the wrong socket set, tried to return it but it looked like someone had used it (not me), so they were initially reluctant to take my return.
Our local Ace hardware store wouldn’t let me use their phone or let me have their wi-Fi password, while there was a version cell outage. Had to travel all the way home to get the information I needed, instead of conveniently calling there. I expect this type of customer service from a big box store, not my local Maine Hardware store. Very disappointing