M & W Heating and Air

Had a tree limb fall on my package unit and M&W came out and replaced the unit. It was affordable and they got us up and running so quickly. Mr. Mark came out same day and had us quoted and they replaced it beautifully. Will be using M&W for all of our HVAC needs

We’ve had the pleasure of working with M & W Heating and Air for our preventive maintenance services at America’s Car Mart, and the experience has been nothing short of outstanding. From the very beginning, they’ve proven to be a reliable and trusted partner who takes both the quality of their work and their relationships seriously. One of the things we value most is their responsiveness and professionalism. Scheduling is always simple, and communication flows effortlessly—they reply quickly to any request or question, which takes a huge burden off our end. Their team is proactive, organized, and consistently goes above and beyond to ensure everything is handled smoothly. The team, especially Keith, bring not only skill but also a personal touch to the job. They’re friendly, approachable, and truly take pride in their work. Every service is completed with care and attention to detail, and they make sure to provide clear updates and thorough reports so we always know exactly what’s been done and what might need attention in the future. We’ve also greatly appreciated their flexibility. Whether it’s accommodating last-minute requests, working around unique scheduling needs, or stepping in quickly when unexpected issues arise, they’ve always shown a willingness to adapt without sacrificing quality. Their proactive approach to identifying potential problems before they escalate has saved us time, money, and stress more than once. It’s rare to find a vendor that combines technical expertise, excellent communication, and genuine customer care the way M & W Heating and Air does. They’ve made a noticeable difference in keeping our systems running smoothly and our operations on track. For anyone looking for dependable HVAC preventive maintenance backed by a team that’s professional, personable, and dedicated to doing things right, M & W Heating and Air is an excellent choice we’re truly happy to recommend!

Very unprofessional. Had a heat emergency in the cold and was told someone was coming within 20 min. Waited over an hour , no one showed up or called . Kept calling the number with no answer only to be texted the next day stating my “homeowner “ would resolve the issue. Poor communication and not nice . Would NOT recommend