Lutz Plumbing Inc

I began looking for new ToTo bidet toilets to replace the standard toilets at my condo. Lisanne helped me decide and sent specs and made sure that the toilets I chose would fit. She definitely went above and beyond answering my questions and changing gears quickly when I would change my mind. She sent over a technician, Julian, to take measurements to make sure that toilet I wanted would fit. It would not. So, Julian measured, took photos, and videos and called different people to ask questions and to be sure that I purchased the correct toilet. When the day came for install, Isaac arrived solo, as Julian was on another job, but was coming soon. Julian's job took longer than expected, so Isaac was on his own for a good part of the day. Installing a one piece toilet is not easy for one person. This I know, because I have had a few remodels and am very familiar with the difference between a one piece and two piece toilet. No complaining, Isaac prepped both bathrooms and installed one, by himself. Julian finally finished his first job and immediately headed over to help. It was a big job, but they didn't rush to finish. The stayed past 5pm to clean up and make sure that the silicone seal was clean and neat. That was very much appreciated. Their work ethic was so refreshing to see, and I told Phil that he was lucky to have them on his team.

We had an excellent experience with our plumber Isaac, installing a new bidet seat in our bathroom. He was professional, punctual, and clearly knew exactly what he was doing. The installation was quick, clean, and done perfectly. He took the time to make sure everything was working properly and even explained how to use and maintain it. It’s such a small upgrade but it made a huge difference, and we really appreciated how smooth and stress-free the whole process was. If you’re looking for someone reliable, skilled, and respectful of your home, I highly recommend him. We will definitely call him again for future plumbing work!

Edwin and Julian just came to fix my Kohler toilet. They were incredibly professional and patient with all my questions. They were very knowledgeable about the Kohler product and even gave me cleaning and maintenance tips. They did not rush through the repair. They tested the unit several times to ensure it was working properly. These guys were awesome. 5 stars.