Plumbing
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Serves within 30 minutes drive from San Jose
We heard about Lucky Rooter & Plumbing from a friend, ironically right before we noticed a plumbing issue in our house. When the plumber we were trying to use through our home warranty company was not dragging their feet, we decided to take things into our own hands and called Lucky Rooter & Plumbing - we reached out via Yelp and phone number and he was responsive on both -- Tony just needed our address and was here in under an hour. He showed up with his crew and they went under the house to investigate (they even took pictures of other pipes under our house so we could see their condition). They identified where the leak was coming from and opened up an exterior wall for better access. After a little testing they found that it was leaking out from a pinhole crack in our dishwasher supply line. back being our kitchen cabinets. As they were fixing Tony walked around and pointed out things to keep in mind for maintenance with copper pipes he could see and potential improvements in the future for our main water shutoff connection - nothing pushy just FYIs. I'd use them again, while it's never a great feeling to have a leak, it's better that they found it for us and were friendly and helpful along the way. They even adjusted the quote down once they realized they didn't need to do a big fix (we just need to figure out water damage remediation!). Great responsiveness, very timely, and fair pricing.
Our gas water heater was leaking around Thanksgiving weekend. We tried to contact different plumbers but couldn't find anyone who was willing to work over the holiday. Everyone asked us to wait until next week. We were quite frustrated that we didn't have hot water for showering. Thank god that we were able to find Tony. He was very professional. He asked for more photos and provided a good estimate. Despite the stormy weather, he came in to examine, consult and help us fix the problem. New water heater was installed beautifully. He also explained how things work and how to take care of the newly installed water heater. We appreciate his professionalism and highly recommend him to other people.
Loi was incredibly helpful. He helped us replace our water heater, install a new RO system, and add a water softener. He's extremely responsive, answering questions quickly. Not only is he professional and experienced, but he also found the most efficient and convenient way to install both systems. He and his brother worked efficiently, completing the installation of all three systems within just a few hours. They also left the workspace clean and tidy. On top of that, his quote was very reasonable compared to other contractors. I would highly recommenfd Lucky plumbing to anyone in need of plumbing services.