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We recently had our clay tile break apart in our sewer system running under our bi-level home. After contacting several different companies to determine who we felt would do the best job for us, at a reasonable price, we settled on LD Smith, plumbing. It was the right choice. We worked closely with Joe Garza. He was extremely understanding and concerned about our Being able to use the sewer system as quickly as possible. He stayed in touch with us while they were working on it and followed through to make sure we were happy. It was not an easy job since they had to tear up the concrete floor in our bedroom. They completed the job In three days. Their workmen were fantastic to work with, they were respectful and went out of their way to determine a workaround for a surprise situation. We would recommend their services to anyone without any hesitation.
Very positive experiences this week with 3 visits from L.D. Smith plumbers. First, Tim came out regarding a slow floor drain. He was thorough and helpful in explaining my options. Next, Jacob was here to replace the kitchen faucet and one of the water shutoff valves. His work was great and he gave extra effort in his cleanup of the existing hard water stains. 2 days later Tim returned with Mark to perform the drain cleaning. Their work was excellent. Mark then stayed to talk over some other plumbing concerns in my 100 year old house and was very helpful. He followed up by emailing estimates for each of these. It is a good feeling to know where to turn for plumbing issues.
Trevor, Russell and Micah installed an external clean out for us. They also did a two-direction sewer cleaning and a camera inspection. They did a meticulous job and went above and beyond in making sure that we won’t continue to have main drain backups. Thanks guys! See you next Spring.