Plumbing
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Serves within 30 minutes drive from New York
We are renovating our bathroom and the bathtub we ordered from Home Depot got lost. Home Depot was zero help in solving this in a timely manner. I called and spoke with Jico and he was so incredibly helpful, he saved the day! We were able to order the exact tub I needed and get it expedited for delivery. He also caught an error with the drain we had and helped us get the correct NYC code drain. So so so thrilled with their service and help. Update! The tub was delivered by 8:30 am THE NEXT MORNING! The warehouse was so kind and helpful in giving us up to date travel info. Do not order from Home Depot. Order from Jico!
The Kohler NYC Experience Center is an absolute standout—and a must-visit if you’re renovating. The showroom itself is stunning, with beautifully curated with everything on display. Which really help you visualize how products will look and function in your space. What truly set our visit apart was Tierra Porter, the showroom manager. She was incredibly helpful, knowledgeable, and genuinely invested in making sure we found exactly what we needed. Tierra guided us through the many options with clarity and patience, offering expert insight while staying attentive to our style and budget. Her professionalism and warmth made the whole experience seamless and enjoyable. If you’re looking for top-tier fixtures and even better service, Kohler NYC—and Tierra in particular—should be your first stop. The showroom gets busy so make sure you seek her out.
Such a great experience in the NYC Kohler store. Jarred walked me through two bathroom renovations without any issues. Product was perfect, design support was helpful and quality was superior. I truly appreciated the friendly service I got from Jarred. Can’t wait to do my next job with him.