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Serves within 30 minutes drive from Jamaica
Professional service started right at arrival. Technician showed strong knowledge during inspection. Issue was identified without confusion. Repair work stayed clean and efficient. Cooling improvement was noticed quickly. Overall experience felt very satisfying.
Here's a refined review for the high-tech company: --- I had an excellent experience with high-tech. They worked very fast, and Jenny was fantastic to work with. The prices are excellent, and their service is incredibly fabulous. They truly accommodate your schedule and preferences, ensuring a smooth process. Any questions or situations I had, Jenny was there to help, providing great support and clarity. Now that I have the machines, I can confirm they are outstanding, especially for the price. The air conditioner, in particular, has been extremely welcoming during these recent heatwaves. Thank you very much, High-Tech. Kudos to you, Jenny!
Truly Horrible Experience – Unsafe, Dishonest, and Unprofessional I hired Hitech Central Air, Inc. to assess and repair three Suburban Dynaline PTAC units. They came, identified the problems, and promised the work would be done in 1–2 days. We agreed on a price, and I expected a straightforward repair. Instead, the repairs took five full days—leaving gaping holes in my walls covered only with cardboard. When they finally returned, they caused visible wall damage, left debris everywhere, and two of the three units still didn’t work. The unit in my bedroom was still noisy (which they were supposed to fix). When I called to discuss the situation with the owner, Beanie, he was extremely combative, unhelpful, and unprofessional. Instead of resolving anything, he made the situation worse. To top it all off, one of the units they reinstalled had a gas leak because they didn’t connect it correctly. That is a serious safety hazard. This company is not only unprofessional but dangerous. The technicians lied about the work, the owner is hostile, and the overall experience was beyond unacceptable. I would never recommend Hitech Central Air to anyone. Proceed at your own risk.