Hetter Heating & Cooling

I have used Hetter Heating for years. They installed our heating and air conditioning systems, they have performed annual maintenance to keep the system working well. I can always trust them to fairly and honestly tell me what they would recommend I should do, when it comes to maintaining our systems. It doesn't matter which of their technicians does the work, they are all top notch. I highly recommend them!

I called Waterworks for a quote and second opinion on having my furnace replaced. A competitor of there’s had told me that my furnace had a cracked heat exchanger and needed to be replaced. Scott McNutt came to my home to inspect and quote me. Scott inspected my furnace and said he could not find a crack but did not have tools to do a more thorough test. He was able to arrange to have David Scott come out the same day and complete a combustion test on my existing furnace. After a careful and thorough inspection and two separate combustion tests David was able to confirm that the heat exchanger was not cracked and that while my furnace was older (14 years) it was still fully functional and safe. The patience, honesty, and care for me as the consumer were far above and beyond anything I could have expected. I will be purchasing a service plan with Waterworks immediately and ending me arrangement with my prior provider.

Tech Rick arrived to my home tools in hand and ready to perform a furnace heating inspection. Rick did his job reviewed what he did then assured all was good. I contact manager Carrie who took my payment. I would recommend Hetter for all your heating & cooling needs. By the way Hetter was a referral from a long time friend. Im glad I made the call to Hetter Heating & Cooling. My best, Michael Kidd Genoa Township Westerville Ohio