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Serves within 30 minutes drive from Jessup
I can’t say enough good things about Heil Plumbing and everyone I interacted with, from Rosie the AI phone receptionist, Ashley in the office, to John and his job site crew. We had a basement toilet that started to back up. After Heil assessed the issue they had their scoping crew come out as they were concerned that the sewer line had an obstruction. We did. Ultimately they had to replace the entire sewer line from the basement to the city connection. They were able to schedule up quickly and had the entire job completed in 2 days. John kept the job site, including inside our home, clean and organized. They covered things in the basement to kept concrete dust from the jackhammering from getting on it and they had drop cloths to cover the hardwoods and stairway carpeting as well. While it isn’t a “fun” project the made it so it wasn’t stressful. Heil’s number is now in my phone contacts in case we ever have another plumbing issue to take of.
Jake was prompt, polite, and friendly, seemed knowledgeable, explained everything to me, did the work in a reasonable time, and left the area where he worked neat and clean. What more could you ask? I'm happy with the service. The price for the garbage disposal installation seemed a bit high in comparison to estimates I found online, but I know Heil is a solid local company that will stand by their work if I have problems in the future. Overall, I'm pleased with the experience and would recommend Heil Plumbing.
They were able to come out the same day I called!!! Erik was exceptional. He was knowledgeable and explained everything clearly. Highly recommend this company for any plumbing needs! Thank you much Erik!!!