Gray Duck Plumbing

62 year old house w copper plumbing. Noticed a continuous “slow-water” drip running down the plumbing stack and pooling on the basement floor. The stack connects 3 bathrooms, one on the first floor and 2 on the second. Dan and Tina found one leak in the main 2nd floor bathroom, but suspected others due the leaks location. After working through the knowns and assessing the “unknowns” they drafted options for me to consider. I settled on a complete 2nd floor bathroom remodel, and to re-plumb the adjoining master bathroom. This turned out to be a good decision since additional leaks were discovered as they suspected. I hired Gray Duck to perform three phases: 1) the demo…remove the tub, sub floor and walls 2) add new plumbing lines to include…water & drain lines / toilet seat stack /and a new stack down to the basement 3) rebuild the sub floor, repair the wall that was accessed to replace the plumbing stack from the 2nd floor to basement and connect the new fixtures after the tile was complete. It was a big job, and I was very pleased with all the work! Previously I had done several smaller jobs with gray Duck and was always pleased with the outcome. This was the first big job with them and it turned out great. They are excellent plumbers and I found them easy to work regarding scheduling the work; and paying them as the work progressed. I would highly recommend them

I had Gray Duck Plumbing come out to help with my house twice, and both times were fantastic. I don't remember the names of the two people unfortunately, but both were fantastic. They went above and beyond in helping out and repairing everything that was going on. The first visit was for replacing my bathtub faucet and shower head, which...was a lot more complex than I was expecting. They helped out and explained everything based on what was going on, answering every problem and going very in-depth with the issues. The second time was for a surprise leak on NYE, and I had no clue where it came from. They were able to come out same day for a house call, checked EVERYTHING in the house, and were able to both explain what the problem was and fix it quickly. I was anxious trying to find a plumber given trust issues and being talked down to, but that never happened. Definitely love Gray Duck Plumbing and am planning on working with them whenever I need help. Recommend you do too!

Gray Duck Plumbing has been absolutely incredible in our journey of newly purchasing an older home for the past 8 months. Our story begins with moving into the home to discover that the tub is so backed up that showering was impossible - over a holiday 3-day weekend. We hired a guy off Thumbtack to clear the drain and install a new shower head and were left with no faucet plus the clogged drain. We then called Bonfe, and the kid came by and told us that the tub drain was designed wrong, we need to drop the ceiling to prevent future clogs, and as he checked the plumbing in the basement, also told us we had a gas leak. Soooo....not stoked about that. We called Gray Duck, and Dan came out with his apprentice. By this time, we were desperate for a shower cannot put into words how great he is and how transparent and honest the company is. First things first, he checked the gas lines the good old-fashioned way (soap and look for bubbles) and was like, "No, you don't have a gas leak. Did the other guy use some kind of scanner?" Why yes, yes he did. Those machines are notorious for giving false positives. So then, Dan and his apprentice get to work on the tub, and Dan's thoughts on the tub drain is, "Yes, it's a bit harder to clear out and the design isn't great, but we'll get it done. We'll make sure you get a shower today." And he did. So, since then, we've had Gray Duck come out multiple times to install a new water softener, clear out the basement drain, install new bathroom and kitchen faucets, remove a toilet, clean the drain again (to which he showed us on Amazon an enzyme cleaner to use that will digest biological material to prevent future clogs). And finally, why I recommend Gray Duck to everyone is because they're about community. This past weekend, with the several days of double-digit subzero temperatures, we woke up on Saturday to no running water. We're from Texas and we knew enough to know, that's very, very bad. I couldn't find the water shut off so we panicked and texted Dan. He called us in less than 5 mins and KNEW OUR HOME enough to walk us through where it was. And then gave us step-by-steps instructions for what to do since the pipes hadn't burst. We got lucky and were able to get the water running again. But Dan called us on his own time to make sure we were okay and insisted that we let him know if the pipes unfroze. I will never take my business elsewhere because you don't find people better than Dan, and Gray Duck hires honest people who care for their community.