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Serves within 30 minutes drive from San Jose
Great experience with Drain & Water company. They scheduled my appointment quickly and fixed my air gap issue, getting my dishwasher working again. Jose provided excellent customer service with clear, fast communication. Thomas, the technician, was friendly, professional, wore booties before entering my home, and completed the repair quickly. The price was reasonable. Highly recommend!
Axel, Thomas and Luis with Drain and Water were great to work with! Quick to come out and give us a quote; we needed to get all the plumbing under our house replaced - it was LONG over due. We got a couple quotes from other companies and Drain & Water worked best for our budget and timeline. We are very pleased with the work they did, would highly recommend.
I got 3 estimates for a trenchless replacement of my sewer pipe from the front yard to the street. I was very impressed by Alex who came out to look over the project in order to make an accurate estimate. He made notes of my concerns about certain large plants which would need to be uprooted and assured me that they would be set aside and replanted. It was also necessary to remove 3 stones from a custom walkway near the entry point of their equipment and, again, Alex made a note of the extra attention required and included it in his written estimate. Alex explained the process, step by step from exposure of pipe, to hole digging, to permit and replacement. He gave me a best and worst case timeline (depending on when a city inspector would be available to sign off). The estimate was in my email box by the end of the day. The crew arrived on schedule and all work was done promptly and completed on schedule. There was just one hour when I was unable to flush the toilet due to the work in progress. Thomas was there to oversee the project and make sure things were done correctly and that care was taken to protect my landscaping and stone pathway. I could not be more satisfied with the work done and how much attention was paid by Thomas to leaving my property in good and clean, tidy repair. I recommend this company!