Custom Air Company - HVAC services in Goodfield

HVAC

Custom Air Company

Dependable as Man's best friend

4.9 (312)

Our Story

Custom Air Company is a family-owned HVAC contractor serving Central Illinois, including Goodfield, Bloomington, Normal, and Peoria, for over 30 years with reliable comfort solutions delivered with honesty, integrity, and professionalism. They offer 24/7 emergency support and a complete range of services from AC and heating repairs to installations and preventive maintenance. Recently voted the Readers’ Choice 2025 Best HVAC Company, they prioritize customer satisfaction with transparent pricing, lifetime warranties, and a 100% satisfaction guarantee.

Our Specialties

Furnace RepairAC RepairAC InstallationHeating RepairHeating InstallationHeat Pump ServicesDuctless Mini-SplitsCommercial HVAC Services

Services

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Service Area

Based in Goodfield, IL

Serves within 30 minutes drive from Goodfield

Client Reviews

4.9 from 312 reviews on Google

My furnace went out when it was less than 20 degrees outside. I was in a total panic and called Custom Air. Eric was fantastic, he took time to help me educate me about my furnace options and helped me choose a furnace that would work well with a future AC upgrade. Even more impressive, Eric and Silas got started installing my new furnace the very next morning. They worked hard, were very professional and efficient, and made sure everything was up and running by the time I got home from work. They were even sweet to my dog 🥹. I highly recommend Custom Air— especially Eric for his knowledge, reliability, and excellent customer service.

Claire Mojica a month ago

Custom Air was able to respond to our furnace going out on one of the coldest days of the years, by sending a tech out that day, with in hours of our call, when noone else had after hour emergency services. The tech was able to diagnose the issue and give us some options. Talking with Custom Air, we were actually able to update and replace our furnace, at a very affordable price and they were able to get it and install with in 2 days from the original call. The installers, Eric and Silas, did a great job. They were efficient, answered questions, and made sure everything functioned before they left. Overall a great company and they did a great job. Thank you

William Collison 2 months ago

I just wanted to give your company kudos for helping my dad with his hearing issue! My dad is a disabled combat vet that has caregivers 7 days a week , so heat is very important! I called on a Saturday during a storm and was able to resolve the issue that evening! Mindy was amazing calming my nerves 😬 and the technician Logan was fast yet mindful that the issues were resolved! I’m so grateful 🥹

Hiede Carmichael 2 months ago
See all 312 reviews on Google Powered by Google

Common Questions

Custom Air Company provides HVAC services including furnace repair, AC installation, and heating maintenance to Goodfield, Bloomington, Normal, Peoria, and surrounding communities in Central Illinois. As a local family-owned business, they focus on delivering reliable comfort solutions to residential and commercial clients throughout these areas. Their service coverage ensures prompt response times for emergency calls in the region.
Custom Air Company has been providing expert furnace repair and other HVAC services since 1992, accumulating over 30 years of experience in Central Illinois. Their technicians use industry best practices to diagnose issues like blower motor failures or heat exchanger cracks efficiently. This long-standing commitment has earned them the Readers’ Choice 2025 Best HVAC Company award from loyal customers.
Custom Air Company specializes in AC repair and installation, heating repair and installation, heat pump services, ductless mini-splits, and preventive HVAC maintenance for homes and businesses. They also offer indoor air quality solutions and commercial HVAC services tailored to individual needs. With in-house sheet metal fabrication, they ensure custom ductwork for optimal system performance and efficiency.
Yes, Custom Air Company offers 24-hour emergency HVAC support every day of the year, including after-hours and weekend rates for urgent furnace repairs or AC breakdowns in Peoria and nearby areas. Their team responds quickly to restore comfort, whether it's a failed thermostat or refrigerant leak. Contact their office for details on emergency service call fees beyond regular business hours.
Custom Air Company currently offers a $99 service call during regular business hours, plus $50 off any repair, making furnace diagnostics and fixes more affordable for Goodfield residents. This promotion applies to issues like ignition control problems or thermostat malfunctions. For after-hours service, please call the office to discuss applicable rates.
Custom Air Company installs top brands like Trane, including ultra-efficient geothermal units, high-tech thermostats, and advanced indoor air quality products for superior climate control. Their lifetime installation warranties and 100% satisfaction guarantee provide peace of mind for new HVAC system investments. As a family-owned operation with transparent pricing, they prioritize honest service and dependable solutions for every budget.
Custom Air Company's preventive HVAC maintenance includes regular inspections to clean coils, check refrigerant levels, and lubricate components, preventing costly breakdowns in furnaces and AC units. Their worry-free program helps maintain peak efficiency and extends system lifespan for Central Illinois homeowners. Scheduling is straightforward, with options for seasonal tune-ups backed by their commitment to craftsmanship.

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Goodfield, IL

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