Clean Roofing

Had a great experience with Clean Roofing. We went with them because of their excellent reputation and relationship with Clean Solar. They were on time, explained everything well, had a very fair price and cleaned everything up afterwards. On their follow up visit , they spent several hours doing touch up work, impressively paying attention to very small details. Special thanks to the people we specifically worked with- Rodrigo (project manager) and roofers Silvano, Ángel, Rodrigo and Luis. Laura, the secretary, always got back to us right away (which isn’t always the case) and was extremely helpful. PJ, their first rep we talked to, was patient and very informative, and didn’t give off the high sales pressure vibe at all. Overall, a great experience through and through.

I chose Clean Roofing because I was having solar panels installed through their sister company, Clean Solar, but unfortunately the professionalism, competency, and attention to detail that was present in Clean Solar's work was absent from this company. We chose to go with a metal roof and the whole process felt like this was their first time installing a metal roof. They were short on materials… project delayed. They didn’t realize they needed to do a teardown inspection from the city… project delayed. They didn’t realize they needed a special saddle for our sky light… project delayed. You might be thinking, well does that matter if they ultimately did a good job installing the roof? They did not. We’ve had to have them back twice already to fix issues with craftsmanship and finishing (See pictures), such as leaving gaps in the roof and globs of exposed silicone facing the front of the house. They also didn’t disclose the process of metal roof oil canning ( where the roof looks like it has dents), and their install had way more canning than other metal roofs I’ve seen locally. The communication and care for the house was also poor. After they "cleaned up" for the day I would have to pick up loose nails in my driveway. They left sheets of loose 6ft strips of metal on my roof over the weekend which came crashing down into my front walkway on a windy day. They would say they would be coming one day and then not show and say they wouldn’t be coming then show up. I recently had an attic fan installed in my roof and they tore it out and threw it away without telling me. I later was told that attic fans don't work with ridge vents, but it would have been nice to have the option to keep the fan I spent hundreds on. Their initial price for the roof was fair, but I had a couple mandatory change orders that they charged a 22% markup on. I’m used to seeing a 15% markup, so this was definitely high for me. I unfortunately cannot recommend them, at least for a metal roof. I will note that I brought up many of the issues I detailed above and the only resolution they provided was a verbal apology. They were good about coming back to fix some of the issues I had with the roof.

Glad we took our time selecting a roofing company. We could not be happier with Clean Roofing. Excellent workmanship. Quality service. Amazing price. We had a complete re-roofing done including underlayment for the spanish clay tiles for a solar project. The roof is completely sealed with a two inch installation and we have already noticed the difference with temperature in the house as the house is a lot warmer. Thank you Monica, Michah, and the crew for completing the job in a professional and a timely manner.