Casco Bay Generators & Heat Pumps

Overall I have had a very good experience with CBG. The techs are good at what they do. CBG has been very responsive to my requests and the GM is great to work with. My one criticism would be around the internet connectivity for the generators. I purchased two Kohler generators a 20kw and a 60kw neither included the ability to connect to the internet. I was told that was optional, but I wasn't made aware of this when we purchased them and I of course just assumed they would be able to. Once I voiced my disappointment with CBG, they did the right thing and included the internet connection with each generator. But really at this point internet connectivity shouldn't be an option, that should of ended with dial up internet service and that terrible sound.

Jonah Maskell did my annual 14kw generator check a few days ago and deserves a raise. He not only did the check but also took the time to explain what he was doing and why and then took the time to teach me how to work my generator. As a new home owner, this little extra help has made me a casco bay customer for life.

They installed a 14kv Kohler generator at our house. The people at this company are a genuine pleasure to work with. I received bids for the job from four other contractors and Casco Bay Generator's quote was the most competitive. On all occasions they arrived on time, worked efficiently and were very friendly and courteous. They also communicated clearly and promptly. In short, I was very impressed with them. I would recommend them to anyone and will certainly use their services again in the future.