BV Electric Inc.

My interaction with the BV Electric office was excellent. Calls and emails were returned promptly and they were able to set up the appointments for both the estimate and then the work fairly quickly. I did not shop elsewhere but I felt the price quoted was fair for the work involved, so I proceeded to engage them as they had come highly recommended by a neighbor and my real estate broker. They had to open trenches in my primary closet wall to relocate the electrical panel to outside the closet so as to comply with current code requirements. As the attached picture shows, there were a lot of cables involved and they had to work around the existing wall studs. It was supposed to take 6-8 hours. The two guys (father and son) they sent were very nice and it appears they did a good job, but it was challenging to communicate with them some of the time as their English was limited and I do not speak Spanish. There were a lot of delays in getting the work completed in the course of the day, but a good portion of that had to do with the senior guy's van being stolen the day before; as a result he did not have all the required equipment and materials (including the new panel) so each of them went out for long stretches to get supplies, during which minimal or no work was accomplished. I of course want to be understanding of the stolen van situation, but as a customer, I expected the company to step up more and ensure that things moved along faster and more efficiently. In the end they were here for 8.5 hours after arriving late, and had to come back the next day for 90 minutes to finish up. In the end, everything works in the house and I have a proper new electrical panel in the requested location (see second picture). I really did like the two guys who worked on my project, and I think the end result is good, but I just wish the process of getting the job done - and communicating about it - was smoother.

I had a great experience with BV Electric. Their communication as they did the work was great. They frequently checked in and made sure things were going to come out like I'd expected. Crew was on time and worked very efficiently and did a good job cleaning up afterwards.

BV did a great job replacing the old wiring and main service panel in my home. Armando and his crew were very dependable and courteous. The price was very reasonable considering the scope of the project which took almost three weeks. I wouldn’t hesitate to call them again.