Big Rock HVAC Services

This Company saved us a lot of money! I called them for a second opinion at my store, and they came in and it was a simple fix! They did not charge us, and saved me from the other company. I really appreciate the honesty and I will definitely keep working with this company! It's really hard to find good honest people in this field of work, and Big Rock HVAC EXCEEDED my expectations. Thank you so much guys! I know who to call for any issues I have in the future!

After calling a different company and paying $100 for a service call to take a look at a ringing noise coming from our furnace, we were told that our inducer motor and heat exchanger would need to be replaced, told we were leaking 9 parts per million CO2, and for the amount that they quoted us to fix those things, they were pushing us that it would make more sense to simply pay them to replace our entire system. A steal! :P We called Big Rock Service Company to get a second opinion- and they did not charge us to come take a look. John came by and was just an absolute gem- SHOWED us that we were not in fact leaking ANY CO2, and told us there was not a genuine reason to replace the inducer motor OR heat exchanger as of yet, let alone our entire system. We all had a laugh together about what that first company was trying to sell us. He didn't try to sell us a thing - Just asked us to please think of him when we did decide we needed some work done! After working with Big Rock Service Company my husband and I have hope again that there is some good, honest business left in Little Rock.

We have used Big Rock on all of or projects from our warehouses to new construction and ill tell you this,they are awesome and I would recommend them to anyone how wants great work and excellent customer service,call Bog Rock you won't be disappointed.