Arctic Heating and Air Conditioning

Arctic could only tell me that someone would show up on the day I scheduled which I had to prepay plus $100 once someone showed. So basically $200 to greet the tech. So I had to be home from 8 to midnight since I was told someone would show up. No updates until 10 minutes before the tech arrived. That was a big con. However, the pro was that once the tech showed, he was definitely knowledgeable. He laid out my options, with estimated costs for the various possibilities of why the system wasn’t working along with his professional opinion, and went to work. The system was working better than ever when he left after 4 hours on the job.

Had a very good experience with this company and glad we chose to go with them. Mike in sales was very patient in explaining everything to me, as I had many questions. UPDATE: Just had my 1st of 2 free service maintenance visits done. Jamar was our technician and was super friendly. I have been very unhappy with quite a few companies in the area but happy to report that this company is by far the best I've ever had the pleasure of doing business with. Thanks Arctic!

We had a wonderful experience with our Arctic Air representative. He did a great job inspecting both of our units to resolve an issue we had. He was very knowledgeable and took time to explain in detail what he did. Our units were inspected and serviced and running perfectly. He was so considerate and we truly appreciate his kindness. A great company to deal with.