Amy's Plumbing Corp

Extremely disappointing experience. I had been using Amy’s Plumbing for a while — they were always expensive, but at least upfront with pricing and the work was done as promised. Unfortunately, the most recent job showed a complete change in their ethics and customer care. I called them to fix a leaking bathtub faucet in my guest bathroom. I was presented with two options: • $850 for a 3-handle replacement but requiring a hole in the wall, and • $1,150 for a 1-handle replacement with a clear promise that no hole in the wall would be needed. I agreed to the more expensive option specifically because they guaranteed no wall damage. While I was off the premises, Amy called insisting the plumber needed to be paid immediately before leaving. I paid. When I got home, I found a large hole in the wall in my master bedroom — the exact thing they promised would not happen. I called Amy right away. Instead of owning the mistake, she blamed “miscommunication,” said the plumber should have called me, and then started gaslighting me by claiming the job was “more expensive” and that I should be grateful that they kept the “old price.” Absolutely absurd — especially considering the already outrageous cost. I offered two reasonable solutions: • reduce the cost to the $850 option (the one that did require a hole), or • fix the wall they damaged. She refused both and showed zero interest in resolving the issue. Key points future customers should know: Pricing has become outrageous; greed has replaced fairness. They do not uphold their agreements — even written or verbal commitments mean nothing here. Customer care is nonexistent. It feels like they have enough clients and simply don’t care about losing anyone. If you’re looking for an honest, reliable, and ethical plumbing company, this is not it. I never leave reviews like this, but the level of dishonesty and disrespect I experienced deserves to be public.

Found this plumbing service via google and wanted to support a small business instead of Lowe’s/home depot next door. Called to get a toilet replaced. After the job I noticed the toilet was moving/rocking in place. Called and asked them to fix it. Took weeks to have a representative come back and after now two months still no resolution and they are blaming me for the problem. In the end I have to hire another plumber do the job right. Very disappointed but i learned my lesson.

Amy's Plumbing Corp. is an exceptional plumbing company. Amy and Derrick were professional, personable, and thorough. I had no trouble scheduling an appointment to have a kitchen sink and garbage disposal replaced. Amy and Derrick arrived on time and completed the job. It was a pleasure doing business with them. I will happily hire them again for any future plumbing jobs.