a Rescue Rooter

We had our drain cleaned and Vincent did an outstanding job. He was courteous, knowledgeable, and made sure everything was working properly before leaving. Honest, reliable, and highly recommended! I would definitely call Vincent again! Thank you B Nagy and L Davidson

Steve and Lucas were good workers and did an excellent job. They were pleasant to have in our home. We would ask for them next time.

We had a plumbing and sewer inspection done for a recent home purchase. The technician who handled the main plumbing inspection was excellent - very thorough and knowledgeable. Unfortunately, there was a major issue with the sewer scope video inspection. The technician confirmed that the video was being recorded, but it was later discovered that the footage had not been saved due to an error on his end. As a result, we only received a written report and were told the video could not be recovered. The company offered to return to re-record the sewer scope, but the property is located far from us, requiring over a two-hour round trip and a second day off work, which would be highly inconvenient. They provided an $80 refund, which we felt did not fairly reflect the missing sewer scope video from a $350 service. We were disappointed not to receive the video, as it is an important component for documentation and real estate negotiations. The technician also did not verify that the video had been properly saved before leaving the property, which is a critical mistake given that the recording is a key deliverable of the service. If your project is time-sensitive, I would recommend choosing a company whose technicians ensure that all deliverables are properly completed and documented before leaving the site.